At Solutio Conseils (hereinafter referred to as Solutio), transparency about how we collect, use, and disclose your personal information is important to us.

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This privacy policy (the “policy”) aims to inform you about our practices regarding the processing of personal information. We want to let you know the purposes for which we collect your personal information and how it is stored and used.

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If you have any questions regarding this policy or our practices concerning the processing of your personal information, if you would like a copy of your personal data, or if you wish for your personal data to be deleted, you can contact us at the following details:

Personal Information Officer
Anthony Couture-Villeneuve
info@solutio-conseils.ca
581-888-1496

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Our website address is: www.solutio-conseils.ca

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Comments
When you leave a comment on our website, the data entered in the comment form, along with your IP address and the user agent of your browser, are collected to help detect unwanted comments.

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Transmission of Personal or Confidential Data and Media
We ask our clients and partners to transmit all personal or confidential information through our secure, encrypted form. The data will be encrypted throughout the entire transfer and storage cycle. If you upload images on the website, we recommend avoiding uploading images that contain EXIF data with GPS coordinates. Visitors to this website can download and extract location data from these images.

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Cookies
If you leave a comment on our site, you will be given the option to save your name, email address, and website in cookies. This is for your convenience so that you don't have to re-enter this information if you leave another comment later. These cookies expire after one year.
If you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It contains no personal data and is deleted automatically when you close your browser.
When you log in, we will set up several cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, while the screen option cookie lasts for one year. If you check "Remember me," your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

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Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor had visited that other site.
These websites may collect data about you, use cookies, install third-party tracking tools, or track your interactions with the embedded content if you have an account and are logged in to their site.

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Who Do We Share Your Data With?
We do not share any data with any partners, suppliers, or others unless we open an account for you with your consent.

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Where Is Your Data Stored?
We do not store any PHI (Personal Health Information) such as social insurance numbers, health insurance numbers, or credit card numbers, and we advise our clients never to send us such data.
Our client data is stored by Solutio through two reliable sources: Google Workspace and Zoho. Google Workspace stores data on encrypted servers in Google data centers, while Zoho uses only encrypted Amazon servers in the United States and soon in Canada. For more information about the solutions we use, please click on one of the following links to get a full overview of their certifications and compliances:

• Google Security,

• Google Certifications,

• Google Storage,

• Zoho Certifications,

• Zoho Security,

• Zoho Data Center.

How Long Is Your Data Retained?
Since we like to maintain long-term relationships with our clients, data is kept indefinitely. This allows us to provide quick support when requested by our clients. However, this data is stored in our secure solutions.
For users who register on our site, we also store the personal data provided in their profile. All users can view, edit, or delete their personal information at any time (except for their username). Site administrators can also view and modify this information.

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What Are Your Rights Regarding Your Data?
If you contact us at info@solutio-conseils.ca, you can request a file containing all the personal data we hold about you, including data you have provided to us. You can also request the deletion of your personal data. This does not apply to data stored for administrative, legal, or security purposes.